“I was introduced to Charmaine as I was about to embark upon a major refit of The Eastern Hotel – my multi level restaurant / entertainment venue within Westfield Bondi. Combining her Marketing, Design and Retail expertise, Charmaine was able to work with my Marketing, Operations and Design teams to ensure that all facets of the delivery were in sync, and the customer / diner experience was optimised.

As an independent consultant, she could also act as my advocate in joint meetings with my Landlord to ensure the best outcome. My team and I still maintain our relationship with Charmaine and always feel welcome to run ideas past her or seek her advice on a range of topics. I would be happy to use her on future projects and would have no hesitation in recommending her to industry colleagues.” Andrew Lazarus – owner and licensee The Eastern Hotel